How to add a user to a bank account in QuickBooks Online
Sugam Sharma
Step 1: Log in as Admin
You must be a Primary Admin or Company Admin.
Step 2: Go to ⚙️ Settings → Manage users
What you’ll see on screen:
- A gear icon (⚙️) in the top-right corner
- A page titled “Manage users”
- Tabs: Users | Roles | Time tracking
Step 3: Click Add user
What you’ll see:
- Green “Add user” button (top-right)
- A popup titled “Add a new user”
Step 4: Choose the correct role (this controls bank access)
To allow banking access, choose one of these:
| Role |
Bank Access |
| Standard (All access) |
Full bank feeds, rules, reconciliation |
| Standard (Limited) |
You can customize banking access |
| Company Admin |
Full access |
⚠️ Reports Only / Time Tracking users cannot access banking
Click Next.
Step 5: Set banking permissions (VERY IMPORTANT)
If using Standard (Limited):
You’ll see checkboxes for:
- ✅ Banking
- ❌ Sales
- ❌ Expenses
- ❌ Payroll (optional)
✔️ Make sure Banking
is checked
Click Next
Step 6: Enter user details
Fill in:
- First name
- Last name
- Email address
This email will receive the invitation
Click Save.
Step 7: User accepts invitation
What happens next:
- User gets an email from QuickBooks
- They click Accept Invitation
- They create their own login
- Access is active immediately
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